Collecting Points

How do I collect points?

You earn points by collecting any of the products listed in Collectables section. Purchase any of the participating products, collect the indicated packaging and bring them to the Nestlé Consumer Centre.

You earn 50 bonus points upon registering to the Nestlé Collect scheme. Your new card has to be collected in person at our centre.

Double-check your points on your receipts.

Once your packaging has been counted, it is placed directly into the recycling bins and processed immediately. As a result, we are unable to verify, review, or adjust points for completed transactions after you have left the centre.

Thank you for your understanding.

Which products are collectable in the scheme?

To view the products that are currently participating in the scheme, kindly click on the ‘Collectables’ tab.

Product packaging may change from time to time. So, if you have the same product but with different packaging, the probability is that it will also be collected. However, we do not exchange points for products that are not imported through Nestlé Malta and therefore not part of the Nestlé Collect scheme.

What is collectable – the product package, jar, lid or just label?

To view which part of the packaging is collectable, kindly click on the ‘Collectables’ tab. Underneath the product name you will find an icon and description of what you need to retain. 

How long are my points valid for?

Your account and points remain active for 18 months from the date of your last transaction.

Once you reach 10,000 points, the obligation begins to redeem. If 10,000 points remain in your accounts for more than 3 months (commencing from when the 10,000-points threshold is reached), 20% of your points balance will be deducted or a reset back to 10,000 points will automatically take place in accordance with the Terms & Conditions.

To redeem your points you must visit us in-person at the Nestlé Consumer Centre.

Please note, after 18 months of inactivity, your account may be closed in accordance with our Nestlé Collect loyalty scheme terms and conditions. Please refer to our Terms & Conditions.

Do I need a physical card to earn and redeem points?

Yes, it is important to bring your Nestlé Collect card with you when visiting the Nestlé Consumer Centre to collect or redeem points, as we need to verify and validate your Nestlé Collect (NC) account number. After completing your online registration, you can collect your card during your first visit to the Centre.

What is a handwritten receipt and how long is it valid for?

In the event of an unexpected system issue or power outage during opening hours, we will continue to accept and count your collectable items to ensure our service remains available.
In such cases, a handwritten receipt will be issued as proof of the items collected.

Please note that handwritten receipts are valid for 3 months from the date of issue. To ensure that the corresponding points are credited to your account, the handwritten receipt must be presented and recorded in the system within 3 months of date of issue. 
After 3 months, handwritten receipts can no longer be processed.